eCommerce Delivery Study 2020/2021

21 Dec, 2020
21 Dec, 2020

eCommerce Delivery Study 2020/2021

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SendCloud recently researched the state of the eCommerce logistics in The Netherlands.
8000 online Dutch and European shoppers took part in the survey.
What are you current needs in terms of delivery, before and during the Corona pandemic. The report goes into detail what measures online retailers take to address the current requirements.

63% of consumers is more like to purchase an extra item in order to get free delivery

Some more interesting results:

Online shoppers don’t want to wait longer than 4 days for standard delivery

56% of the shoppers read the return delivery options before they buy

32% think they will continue to purchase more online compared to brick and mortar shops.

Click here to download the complete research results

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